Terms
Last updated: October 19, 2026
These are the terms for BuiltBasic website plans. When you sign up or pay for a plan, you agree to them. "We" means BuiltBasic. "You" means the business that signs up.
1. Your plan
| Plan | Price | Pages | Small changes |
|---|---|---|---|
| Basic | $29 / month | 1 | 1 each month |
| Standard | $49 / month | Up to 5 | Up to 3 each month |
| Plus | $139 / month | Up to 10 | As many as you want, done in 2 business days |
Every plan includes building your website, hosting, keeping it safe and online, and a free web address (domain) while your plan is active.
Logo design: free with Plus. On Basic or Standard, you can add one for $100 one time or $10 a month. If you pick $10 a month, it's part of your plan and follows the same 24-month terms.
2. How long plans last
Plans are a 24-month term, and your price is locked for the whole 24 months. After that, your plan keeps going until you cancel. Your card is charged automatically each month, on the same day you signed up.
3. Small changes and bigger jobs
- A small change takes under 30 minutes, like new words, a new photo, new hours, or a new price.
- Small changes you don't use don't carry over to the next month.
- Bigger jobs, like new pages or a whole new look, cost extra. We'll tell you the price first, and you only pay if you say yes.
4. Getting your site ready
We aim to have your site ready 2 to 7 days after you send us everything we need, like your logo, photos, and business info.
5. If a payment doesn't go through
We'll let you know and try again. If it's still not paid after 7 days, we may take your site offline until you're caught up.
6. 3-day money-back promise
Changed your mind? If you cancel within 3 days of signing up, we'll refund everything you paid. No questions asked. Just message us within those 3 days. After that, the rest of these terms apply.
7. Stopping early
If you want to stop before your 24 months are up, you can choose:
- Pay for the months that are left. Then your website and web address are yours, just like finishing all 24 months.
- Walk away. Your site goes offline at the end of the last month you paid for. The website and web address stay with BuiltBasic.
To stop, just message us. Cancelling can't be done from the billing page.
8. After 24 months
- You own your website, and we move your web address into your name.
- Your plan keeps going at the same price, so your site stays online and you keep getting changes, until you tell us to stop.
- You can stop any time with 30 days' notice. We'll give you your website files and help you move your web address.
9. Who owns what
- Your logo, photos, words, and business info are always yours.
- Until your 24 months are done (or paid off), the website design and the web address belong to BuiltBasic.
- You promise you have the right to use the photos, logos, and words you send us.
- We may show your website as an example of our work, unless you ask us not to.
10. Prices
Your price won't go up during your first 24 months. After that, we'll give you at least 30 days' notice before any change.
11. Our responsibility
We work hard to keep your site online, but the internet sometimes has problems we can't control. As far as the law allows, our total responsibility for any problem is limited to what you paid us in the 3 months before it happened. We're not responsible for lost sales or lost profits.
12. Changes to these terms
If we change these terms, we'll update this page and tell current customers at least 30 days before the change affects them.