BUILT BASICScan. Browse.
Request.Try the demo QR ↗
Request.Try the demo QR ↗
No app.
No guest login.
Just a phone browser. Keep the phone and printed menu for guests who prefer them.
YOUR HOTEL. YOUR GUEST SERVICE.
More guest orders.
Fewer front-desk calls.
Food, drinks, late checkout & cleaning.
Guests scan a QR. Requests reach the right team.
Works on its own. No booking software required.
14 days free · No card needed · No automatic charge
GUEST PHONE → YOUR TEAM
Their request.
Your next move.
Choose an item. Send the request.
Accept it on the team screen.
01 / Guest phoneScan. Tap. Request.
Built Basic.
Room 204 · Demo hotel
What can we bring you?
No app. No guest account.
Prefer to call? Your front desk is still there.
This stay has ended.
The saved guest link is refused. A new stay gets a fresh link.
Total · No added fees$0
Fictional demo. No payment is taken.
02 / Your teamThe right request. The right team.
EXAMPLE WORKSPACE
11:15 pmHotel local timeGuest requests
Room 204 · Kitchen, bar & front desk
Drinks reach the bar. Cleaning reaches housekeeping.
Your team handles each part.
Try a request on the phone. Watch it reach your team.
Interactive example with fictional data. No payment is collected and no real request is sent.
LESS FRICTION. BOTH SIDES.
Feels easy.
Works around your hotel.
No app.
🥐 BreakfastKitchen ↗
🧺 Fresh towelsHousekeeping ↗
◷ Late checkoutFront desk ↗
One request.
The right team.
Give each department its own queue. Offer desk pickup when staff can’t leave their post.
CHECK-IN✓ Stay link active
CHECKOUT× Saved QR refused
The stay ends.
The link does too.
A fresh private link for every stay. Old links stay blocked, even when the next guest checks in.
SEE WHAT ARRIVES AFTER HOURS
A clearer view of
after-hours sales.
Every order keeps the staffing record from the moment it arrived. See staffed and unstaffed sales side by side.
A $14 drink at 11:15 pm. The bar is unstaffed in this example.Built Basic / RevenueFictional demo
Example sales$361 example order
Staffed hours$36
After hours$0
Add an after-hours order to see the split change.
Staffing is saved at order time.
Later changes don’t rewrite the record.
Example sales are not proof of additional revenue or profit. Compare with your existing sales and costs.Later changes don’t rewrite the record.
THE OTHER SIDE OF THE GUEST LINK
Everything behind
a better guest stay.
Explore rooms, menus and the report in the example hotel dashboard.
Your hotel workspaceSetup · Orders · Guest guide · Revenue
Hotel software interface and order logic, running on fictional data saved only in your browser. No staff login or live hotel database. Payments, texts, PMS connections and printing are simulated.
HOTEL SERVICES & LOCAL RECOMMENDATIONS
More for guests, in one place.
Let guests request your hotel’s services and discover places nearby, all from the same guest page.
CUSTOM REQUESTS FOR YOUR HOTELWhat should guests be able to request?
Discuss a custom request What should guests be able to request?
We can build it around your hotel.
Laundry, spa appointments, maintenance or something unique to your property. We can add the request and send it to the team that handles it.
OPTIONAL / LOCAL PARTNER GUIDE
Recommend nearby places.
Earn from featured listings.
Choose local businesses to feature in your guest guide. Agree a fee for a sponsored listing, then manage the listing and record the partner’s payments in your dashboard.
Tours & sightseeing
Walking tours, attractions and day trips.
Sponsored · Example listingRestaurants & cafés
Nearby places to eat, drink and unwind.
Sponsored · Example listingAirport transfers
Local drivers and shuttle services.
Sponsored · Example listingBEFORE YOU START
A few practical answers.
Do I need to connect my booking software?
No. Add your rooms and menu to Built Basic. At check-in, staff enter the guest’s name and checkout time, then print or share that stay’s private QR link. Requests, department views, chat and room bills stay in Built Basic. Your existing booking system continues separately.
What does the free trial include?
A real hotel account and hotel-name URL, branding, rooms, expiring stay links, menus, guest requests, chat, upsells, guest information, local listings and recorded-payment reporting. The trial lasts 14 days, needs no card and starts no automatic charge.
Can guests pay online or charge their room?
Guests can arrange payment directly at the hotel. You can also enable Built Basic room bills for the front desk to settle later. Staff record money your hotel has already received; this does not charge a card or post to your booking system. Online card payments, Cloudbeds/Mews posting and subscription checkout are not connected yet. SMS, automatic translation and ticket printers also need separate connections. The public demo may simulate these features and labels them as examples.
Will a photographed QR work after checkout?
No. Each stay gets a fresh private link, checked on every guest request. Checkout or expiry refuses that link permanently, even after the next guest checks in. Replace the room’s QR card at check-in and share the current link in your check-in message.
Does the report prove new revenue?
It separates recorded payments by whether the receiving department was staffed at order time. The staffing snapshot stays with each item. Compare those sales with your previous sales and costs before treating them as additional revenue. Review your department hours during setup.
What happens after the 14-day trial?
No automatic payment is taken. Ordering pauses when the trial ends; saved hotel records remain available. Talk to BuiltBasic about continuing and the plan that fits your hotel. Agree the price before starting paid services.
MAKE IT YOUR HOTEL
Make it
your hotel.
Your name. Your rooms. Your menu.
One dashboard, ready for the next guest request.
- 01Your account
- 02Your hotel
- 03Your dashboard
Start free trial 14 days · No card needed · No automatic chargeYour email secures your hotel dashboard.
Guests never need an account.Already have an account? Sign in ↗
Guests never need an account.Already have an account? Sign in ↗